Information Technology Desktop Support

The Information Technology Desktop Support program is designed for persons interested in working with end users of desktop technology. The continuing advancement of technology and automation of organizations, offices and functional areas creates a demand for skilled technicians who can provide immediate support for computer applications, communications, and common business-oriented software.

Information Technology Desktop Support duties include: software and hardware trouble shooting; installation and configuration; direct user support, individual and group training situations; special applications development; macro development; and confirmation of user, workgroup, and information system needs.

Job opportunities span small businesses, large organizations, and international settings in both public and private sectors. Students who earn their AAS degree in Information Technology Desktop Support will be exposed to current tools and techniques for implementing solutions for the user of desktop technology.

Get started with the Information Technology Desktop Support Program Planning Guide.

If you have any questions, contact a program advisor.

Ellen Reich (360) 596-5277 ereich@spscc.ctc.edu

Michael Jameson (360) 596-5420 mjameson@spscc.ctc.edu