Office Administration
Graduates may work with state, county, or other municipal agencies as well as private industry. Typical duties may include formatting documents, composing business correspondence, filing, and performing receptionist functions. With experience graduates of the Office Administration program may advance to leadership positions within their organizations. Technical skills and the ability to adapt to new situations will be important to career advancement.
Get started with the Office Administration Program Planning Guide.
If you have any questions, contact a program advisor.
D’Etta Kern (360) 596-5545 dkern@spscc.ctc.edu
Jean Logan (360) 596-5279 jlogan@spscc.ctc.edu
Ellen Reich (360) 596-5277 ereich@spscc.ctc.edu
The Clerk/Receptionist Certificate prepares the student to perform basic tasks in computer applications; in assisting clients/customers with procedures, appointments, or inquiries; and in handling documents. Full-time students typically complete this program in four quarters, if basic skills are complete. Employment opportunities can be found with government agencies, medical entities, and service-driven businesses.
"We do everything we can to make our assignments as close to real office work as possible. Students work with up-to-date office technology. They're expected to produce documents that meet business-world standards. They also learn how to handle two, three or four projects at a time." - D'Etta Kern, instructor
Clerk Receptionist Program Planning Guide
The program emphasizes the skills required to perform specialized technical tasks to support an organization’s human resource operation. The Human Resource Assistant provides information to clients and explains policies, rules, and regulations. The assistant has a basic understanding of a collective bargaining agreement. The assistant collects and examines detailed information about job duties in order to prepare job descriptions. The assistant prepares job announcements, performs on-line recruiting, schedules employment examinations and interviews, and screens applicants in accordance with job requirements. The size of the organization determines the degree to which the assistant assumes a variety of duties.
Employment opportunity exists in State government as a Human Resource Consultant 1. Alternate job titles applied to private and public sectors include Administrative Assistant, Benefits Administrator, Employment Assistant or Specialist, Human Resource Recruiter and others.
Human Resource Assistant Program Planning Guide
The Office Assistant performs a wide range of clerical tasks and other staff services to facilitate the operation of the office. This program prepares the student to be able to create business correspondence, reports, and forms; to follow verbal and written instructions; to work with and to develop decision-making skills. Office administration techniques and accurate document preparation are emphasized. Employment opportunities can be found with government agencies, medical entities, and service-driven businesses.
